Job: Health and Wellness Coach

Jobing Description

At APS Healthcare, our mission, quite simply, is to improve the health of those we serve. We are excited to be working with the state of Tennessee to provide a full continuum of health management and wellness services to the State's employees, including lifestyle management, disease management (DM) and case management services. The ParTNers for Health program assists members with their health care decisions, including providing a nurse advice line, as well as biometric screenings and preventative services. The program goal is to deliver greater value to enrollees, providers, and the State of TN, through improving access to appropriate health care for the program enrollees.

We invite you to help us make your community healthier and better by joining this new and exciting program! We are building a team of health care professionals in a newly created Franklin office to start up the program and be part of its success. We have an exciting opportunity available for a Certified Health Education Specialist. This telephonic position provides health education and outreach to program participants focusing on engagement, education and empowerment to self manage their chronic health conditions. The CHES supports and encourages healthy lifestyle choices, health promotion, and behavioral change through motivational interviewing and incorporating behavioral change theories to reduce long term effects of chronic disease.

Responsibilities:
Under the direction of a RN Health Coach, collaborates with participants to establish goals and provide ongoing support to make and sustain healthy lifestyle choices.
Provides participants with educational material and program introductory material, providing reinforcement of educational topics.
Under the direction of a RN Health Coach, assesses members by using scripted assessments and coordinates activities to ensure appropriate educational activities and materials are provided to participants.
Provides periodic reminder calls for important appointments and tests and other alerts as directed by RN Health Coach
Coordinates and participates in Health Fairs and other community events (may involve travel).
Enters data and performs quality audits within care management system for tracking and metrics purposes.
Monitors and evaluates the services and community based resources necessary to respond to the individual health needs.

Education:
Bachelor's degree in Health Education or other health related field required.
Certified Health Education Specialist (CHES) strongly preferred. Will also consider ACSM Certified Health Fitness Specialist (CHFS) certification.

Qualifications:
Minimum 2-4 years experience in health education or related field required.
Experience in care/disease management, knowledge of community systems and resources, case management, and/or data collection.
Working knowledge of medical terminology & nationally recommended health standard.
Knowledge of health and disease management methodology and cut general health assessment skills required.
Knowledge of adult learning and behavior change principles preferred.
Knowledge of community based resources.
Strong telephonic interviewing and assessment skills.
Strong computer skills, e.g. care management applications, Internet/Web, Microsoft Office (Word, Excel, Outlook).
Strong prioritization and organizational skills.
Excellent written & verbal communication skills.