Job: Clinical Administrative Coordinator - Brentwood, TN

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Jobing Description

Position Description:


When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot to them and it matters just as much to us. Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.


Primary Responsibilities:

• Enter notifications, Providers status of an existing notification and determining if notification is required


• Complete notification wizard along with ICD-9 and CPT coding


• Provide excellent customer service to both providers and enrollees


• Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance


• Assist with faxes and emails

UnitedHealthcare Community and State.is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare Community and State, what you do matters. It's that simple...and it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Regardless of your role at UnitedHealthcare Community and State, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Skills / Requirements

Requirements:

• 2+ years of customer service experience analyzing and solving customer problems OR 1+ year of experience in an office setting using the computer and telephone as the primary instruments to perform job duties


• Basic MS Office (Word, Excel, Outlook) is required


• High School Diploma or GED with 3+ years of healthcare experience OR Bachelor's Degree required

Assets:

• Medical Terminology is a plus


• Medical / Healthcare background is preferred


• CPT Coding experience is preferred

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V



UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.